Sigma Official Co., Ltd. (hereinafter referred to as the “Company” or “we”) is the provider of the website https://www.zigmalonewolf.com, as well as affiliated online platforms and social media channels.
We would like to inform you that the Company respects your privacy and recognizes the importance of your personal data. Therefore, we are committed to clearly explaining how your personal data is collected, used, or disclosed.
Accordingly, this Privacy Policy has been established to outline the details, methods of collection, use, and/or disclosure of personal data, as well as the protection, access, transfer, and processing of such data, as follows:
“Personal Data” in this context refers to any information collected during registration on the Zigma Lone Wolf website, Zigma Lone Wolf Member platform, participation in Company events, cookies, transaction records, and user experience data.
This Privacy Policy is governed by the Personal Data Protection Act B.E. 2562 (2019) of Thailand. The Company acts as the Data Controller, with the authority to make decisions regarding the collection, use, or disclosure of personal data. We have also designated specific personnel to carry out such activities on our behalf, known under the law as Data Processors. You, as the subject of the personal data, are referred to as the Data Subject under this Act.
We collect personal data that can directly or indirectly identify you. This includes information you provide during registration on the Zigma Lone Wolf Member platform, participation in the Company’s activities, cookie data, transaction information, and usage experience through our website, authorized representatives, or other channels, such as:
Such as title, full name, gender, age, occupation, qualifications, job position, status, type of business, nationality, country of residence, date of birth, government-issued ID details (e.g., national ID number, passport number, taxpayer ID, driver’s license), immigration details (e.g., arrival and departure dates), signature, voice recordings, facial images for recognition, CCTV footage, workplace, education, insurance data, vehicle registration, household registration, household income, salary, individual income, and other personal information you provide.
Such as mailing address, delivery address, billing address, telephone number, fax number, email address, LINE ID, Facebook account and ID, Twitter ID, and other social media accounts; contact person details (e.g., phone numbers and written communications), and any other contact information you provide.
Such as member account details, membership card number, reward points, member/customer ID, membership type, customer category, joining/application date, membership duration, bank account details, payment information, service/product subscription details (e.g., membership forms), and other membership-related data.
Such as credit/debit card or bank details, card number, card type, issue/expiry date, billing cycle, account details, payment history, risk assessment data for business partners, credit rating, solvency, and other financial-related information.
Such as payment details, payment date/time, payment amounts, refund details, purchase date and location, order numbers, appointment and delivery information, recipient responses and signatures, warranty details, complaints and claims, booking or rental data, transaction history, status, sales history, purchasing behavior, and other product or service information.
Such as IP address, cookies, MAC address, web beacons, logs, device ID, device model and type, network and connection data, single sign-on (SSO) login data, access time/location, session duration, login history, search history, browser type/version, time zone settings, geolocation, browser plugin types/versions, operating system and platform, and other technical data gathered from your use of our platform.
Such as purchasing behavior and information collected from your use of our products and services.
Such as your username and password, profile details and images, order history, product quantity, cash-on-delivery records, order ID, financial logs, PIN code, preferences and interests, survey responses, satisfaction ratings, social media interactions, participation in loyalty programs, discount code usage, customer service history, participation in trade fairs or events, legal proceedings, trials or demos, and other profile-related details.
Such as your search and usage activity on our website, platform, applications, product/service usage, shopping cart contents, wishlist items, sale alert records, follow-shop data, last-click timestamp, Q&A logs, and other usage information.
Such as your preferences regarding receiving marketing information from us, our affiliates, subsidiaries, business partners, or other companies, preferred communication channels, and other related marketing and communication information.
Such as race, religion, political opinions, fingerprints, facial recognition data, health or physical/mental condition, genetic information, medical history, disabilities, and criminal records.
If you provide us with personal data of third parties (e.g., beneficiaries, emergency contacts, references), such as their name, surname, address, phone number, or household income, please inform them of this Privacy Policy and, if necessary, obtain their consent before sharing their data with us.
We will collect, use, or disclose sensitive personal data only when we have obtained your explicit consent or as permitted by law.
We collect data from minors, quasi-incompetent persons, or incompetent persons only with consent from the legal guardian, custodian, or curator who has the authority to act on their behalf. We do not knowingly collect data from individuals under the age of twenty or those with limited legal capacity without such consent. If we become aware that such data has been collected without appropriate consent, we will promptly delete the data or process it only based on a valid legal basis other than consent.
We collect and use your personal data to improve and enhance the website https://www.zigmalonewolf.com , our online platforms, and other affiliated social media channels. This includes analyzing and processing personal data to better meet user needs and deliver more efficient electronic services.
If there are any changes to the purposes of data processing in the future, the Company will inform you and request your consent. A record of the updated purposes will also be maintained as official documentation.
The Company will not collect, use, or disclose your personal data for any purposes other than those explicitly communicated to you before or at the time of data collection.
The Company shall maintain your personal data with appropriate technical and organizational measures to ensure the security of personal data processing and to protect against data breaches, loss, unauthorized access, destruction, misuse, alteration, or disclosure of personal data beyond the stated purposes or without lawful authority.
Before collecting, using, or disclosing your personal data, the Company will request your explicit consent in writing or via electronic means. You have full discretion to provide such consent, and the Company will not impose conditions for the provision of services or entering into a contract based solely on your consent, unless the personal data is necessary for such services or contract.
Executives, employees, staff, contractors, agents, consultants, and any recipients of data from the Company are required to maintain the confidentiality of personal data in accordance with the Company’s data protection policies.
If the data subject is a minor under the Civil and Commercial Code, consent must be obtained from a legal guardian with the authority to act on the minor’s behalf. For minors under the age of 10, consent must be obtained directly from the guardian.
In cases where the data subject is an incompetent or quasi-incompetent person, consent must be given by a legal guardian or custodian with the legal authority to act on behalf of such person, as the case may be.
The Company will take all necessary steps to ensure that your personal data is accurate, up-to-date, complete, and not misleading.
The Company will collect your personal data only upon obtaining your prior consent, except where permitted by law under Section 24 or Section 26 of the Personal Data Protection Act B.E. 2562 (2019).
Personal data will be retained for a period of five (5) years from the date the contract is terminated.
The Company will collect only the necessary personal data as required to fulfill the purposes stated in Section 2 of this policy.
If it is necessary for you to provide personal data to the Company in order to comply with the law, fulfill a contract, or enter into a contract with the Company, you will be informed in advance, along with any potential consequences should you choose not to provide such data.
The Company will not collect your personal data from any source other than directly from you, unless you are notified of such indirect collection within 30 days and your consent is obtained, or if such collection is exempt from consent requirements under Section 24 or Section 26 of the Personal Data Protection Act B.E. 2562.
The Company will not collect sensitive personal data—such as data concerning race, ethnicity, political opinions, religious or philosophical beliefs, sexual behavior, criminal records, health information, disabilities, trade union membership, genetic or biometric data, or any other data as prescribed by the Personal Data Protection Committee—without your explicit consent, unless permitted under Section 26 of the Personal Data Protection Act B.E. 2562.
Regarding the use or disclosure of personal data, the Company will not use or disclose your data without your consent, unless the data is collected under conditions exempt from the consent requirement in accordance with Section 24 or Section 26 of the Personal Data Protection Act B.E. 2562.
The Company shall ensure that authorized personnel responsible for handling your personal data do not use, disclose, reveal, or otherwise make your personal data available in ways that exceed the purposes specified, unless allowed under legal grounds or within the scope of your given consent or this policy.
Your rights under this section are in accordance with the Personal Data Protection Act B.E. 2562 (2019) and other applicable laws. You may exercise these rights subject to the provisions of the law and the Company’s policies, whether existing or as may be amended in the future, including any criteria set forth by the Company.
5.1 Right to Withdraw Consent:
You have the right to withdraw your consent at any time while your personal data is held by the Company, unless restricted by law or a contract that provides you with a benefit (regardless of whether the consent was given before or after the enforcement of the Personal Data Protection Act).
5.2 Right of Access and Data Copy:
You have the right to access and request a copy of your personal data held by the Company. You may also request the Company to disclose how your personal data was obtained if you did not provide consent for such collection.
5.3 Right to Object:
You have the right to object to the collection, use, or disclosure of your personal data at any time if the processing is conducted under legal grounds where your consent is not required.
5.4 Right to Rectification:
You have the right to request that your personal data be corrected, updated, and made accurate to prevent any misunderstanding.
5.5 Right to Erasure or Destruction:
You have the right to request the deletion or destruction of your personal data, or to make it anonymous, under the following circumstances:
5.6 Right to Restrict Processing:
You have the right to request that the Company temporarily suspend the use of your personal data in the following cases:
5.7 Right to Ensure Accuracy:
You have the right to request that your personal data be accurate, current, complete, and not misleading. If the Company does not act on your request, it will record your request and the reason for refusal in writing or in an electronic system.
5.8 Right to Lodge a Complaint:
You have the right to file a complaint with the relevant supervisory authority if you believe that the collection, use, and/or disclosure of your personal data violates or fails to comply with applicable laws.
5.9 Limitations of Rights:
Your rights may be subject to limitations under applicable laws. In some cases, the Company may deny or be unable to fulfill your request, such as when it is required by law, court order, or when exercising such rights would infringe upon the rights or freedoms of others.
6.1 The Company may link your personal data with other individuals or entities. In such cases, the Company will inform you in advance and obtain your consent. The following details will be provided at a minimum:
6.2 If there are any changes to the data linking arrangements, the Company will notify you of such changes and obtain your consent prior to proceeding.
The Company may update this Privacy Policy from time to time to reflect changes in its services and/or products, business operations, or feedback and suggestions from you.
The Company will clearly announce any such changes prior to implementation or may notify you directly of the changes.
Cookies are files created by the websites you visit. They help make your online experience easier by saving browsing information. Websites use cookies to keep you logged in, remember your website preferences, and provide you with relevant content
We collect data from every visitor to our website through cookies or similar technologies to improve the performance of our platform and enhance access to our services via the internet. Cookies are used for the following purposes:
Our website uses the following types of cookies:
11. Cookie Settings
If you do not wish for your data to be collected via cookies, software, and tracking tools, you can delete or reject certain cookies or tracking software through your browser settings. Please note that removing cookies may log you out of the website, and the system may delete your saved preferences. Here’s how you can adjust your cookie settings in various browsers:
By adjusting these settings, you can manage which cookies are stored and control the information that is collected. If you need specific instructions for any browser, feel free to ask!
*** This Privacy Policy was last updated on May 1, 2025
How to Contact the Company
If you have any suggestions or would like to inquire about the details of collecting, using, and/or disclosing your personal data, or if you wish to exercise your rights under this policy, you can contact the company through the following channels:
By accepting this Privacy Policy, you acknowledge that using any services of the company constitutes your acceptance of all terms and conditions of service, and such acceptance will be considered valid and binding.
